📧 Your weekly pay statement
Statements are emailed every Thursday night as a PDF and a Word file, only to you. If you run under a Business Owner, your statement goes to your Business Owner.
Make sure your email is saved in My Pay Profile so your statement reaches you.
💼 My Pay Profile📦 Stops
A stop is one delivery address on one day. A second package to the same address on the same day is the same stop.
🛡️ $45 weekly insurance & cargo fee
Accident/Occupational Insurance & Cargo is $45 for each week you work, where it applies to your agreement. It is charged once per week worked, not per day.
⚠️ When a claim is charged
A claim is charged when:
- the delivery scan was entered manually;
- GPS was correct but the customer can’t find the package;
- package placement was not acceptable;
- the customer says the delivery photo (VPOD) is not their location;
- more than 3 scans in a week were outside the geofence;
- GPS was not at the location and the customer can’t find the package.
Standard claims are $75; mailbox claims are $1,000. Not charged: attempts, and disputes with no GPS.
🚩 Pay hold policy
If you haven’t worked for 6+ days before payday and your Direct Deposit and/or W-9 isn’t signed, your pay is held.
- Complete both Direct Deposit and W-9 in the app (Pay Setup).
- Contact us to let us know they’re done.
- Your held pay is released in the next pay period after you contact us.
🧾 1099 independent contractor
You are a 1099 independent contractor, not a W-2 employee. No taxes are withheld from your pay, so you are responsible for your own federal, state and local taxes. Your 1099 is available electronically once you give consent.
🧾 Tax Documents (1099)